This Privacy Policy explains how RemoveWildlifeNow.com ("we," "us," or "our") collects, uses, and shares information about you when you visit our website or use our services. We’ve written this in plain English so it’s easy to understand. If you have questions, see the Contact Us section at the bottom.
1. Who We Are
RemoveWildlifeNow.com is an online directory and lead generation service based in the United States. We connect homeowners with licensed, local wildlife removal contractors in their area. We do not perform wildlife removal ourselves — we are a referral and directory platform that routes your inquiry to a qualified contractor in your county.
2. Information We Collect
We collect information in three ways: directly from you, automatically through your use of the site, and through calls you place using numbers listed on our site.
Information You Provide Directly
When you fill out a contact form on our site, we collect:
- Your name
- Your phone number
- Your email address
- A description of your issue or the type of service you need
You provide this information voluntarily to request a callback or quote from a local contractor.
Information Collected Automatically
When you visit RemoveWildlifeNow.com, we automatically collect certain technical information through Google Analytics 4 (GA4), including:
- Pages you visit and how long you spend on them
- Your approximate location (city or region level — not your exact address)
- The type of device, browser, and operating system you use
- How you arrived at our site (e.g., a search engine or a link)
- Your IP address (anonymized by Google Analytics before storage)
This data is collected using cookies. See the Cookies and Tracking Technologies section for more detail.
Information Collected Through Calls
If you call a phone number listed on a county page of our site, your call is routed through a third-party call tracking system. In connection with that call, we or our service provider may collect:
- Your phone number (caller ID)
- The date and time of your call
- The duration of your call
- The page on our site where you found the phone number
See the Call Tracking Disclosure section for more detail.
What We Do Not Collect
We do not collect or store passwords, payment card numbers, Social Security numbers, or any other sensitive financial or government-issued identifiers. We do not offer user accounts, so no login credentials are ever created or stored.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To connect you with a contractor. When you submit a contact form or place a call, your information is used to route your inquiry to the licensed wildlife removal contractor assigned to your county.
- To improve our website. Analytics data helps us understand how visitors use our site so we can make it more useful and easier to navigate.
- To track call performance. Call data helps us verify that calls are being properly routed and to measure the effectiveness of our directory listings.
- To comply with legal obligations. We may retain or disclose information as required by applicable law.
We do not sell your personal information to data brokers or use it for targeted advertising.
6. Call Tracking Disclosure
Phone numbers displayed on our county pages are managed through a third-party call routing system. When you dial one of these numbers:
- Your call is automatically forwarded to the licensed contractor assigned to that county.
- The call routing system may record metadata about the call, including your phone number (via caller ID), the time and date of the call, the call duration, and the page where you found the number.
- This data is used to verify proper routing, measure directory performance, and resolve any technical issues.
By calling a number listed on our site, you acknowledge that your call may be routed and tracked in the manner described above. If you do not wish for your call to be tracked, you may contact a local wildlife removal contractor directly through a number you find independently.
We do not record the audio content of calls. Call audio, if recorded, would be handled solely by the contractor you reach.
7. Your Privacy Rights
General Rights (All Users)
Regardless of where you live, you may:
- Ask us what personal information we hold about you.
- Request that we correct inaccurate information.
- Request that we delete information we hold about you, subject to any legal obligations we have to retain it.
To make a request, contact us using the information in the Contact Us section below.
California Residents — CCPA Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (for example, if we need the information to complete a transaction or comply with a legal obligation).
- Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing: We do not sell personal information, nor do we share it for cross-context behavioral advertising. You do not need to opt out of something we do not do, but we will honor any opt-out request you submit.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will receive the same quality of service regardless of whether you make a privacy request.
To exercise your California privacy rights, please contact us at the address in the Contact Us section. We will respond to verified requests within 45 days, as required by law. We may need to verify your identity before processing your request.
CAN-SPAM (Email Communications)
If you provide your email address through a contact form, we may use it to respond to your inquiry. We do not send unsolicited marketing emails. Any email we send will include a clear way to opt out of future communications. If you receive an unwanted email from us, you may reply with "unsubscribe" in the subject line or use the opt-out link included in the message, and we will remove you promptly.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law:
- Contact form submissions: Retained for a reasonable period to confirm that inquiries were properly routed and to respond to any follow-up questions or disputes. We do not retain form submissions indefinitely.
- Call tracking data: Retained by our call routing provider in accordance with their data retention policies. Call metadata is typically retained for business record purposes for a limited period.
- Analytics data: Google Analytics 4 retains event data for up to 14 months by default. Aggregated, anonymized reporting data may be retained longer.
If you request deletion of your information, we will remove it from our systems to the extent we are not legally required to retain it.
9. Children’s Privacy
RemoveWildlifeNow.com is not directed at children under the age of 13, and we do not knowingly collect personal information from children. Our services are intended for adult homeowners seeking wildlife removal assistance.
If you believe a child under 13 has submitted personal information to us, please contact us immediately using the information in the Contact Us section below. We will promptly delete any such information upon verification.
10. Links to Third-Party Websites
Our website may contain links to external websites, including contractor websites or other resources. These third-party sites are not operated by us and are not covered by this Privacy Policy. We have no control over their content or privacy practices and are not responsible for them.
We encourage you to review the privacy policy of any third-party site you visit before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of RemoveWildlifeNow.com after any changes take effect constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:
- Website: RemoveWildlifeNow.com
- Email: localleadportal@gmail.com
- Contact Form: Available on our website
For California residents exercising CCPA rights, please indicate "California Privacy Request" in your message so we can prioritize and process your request appropriately.
We will respond to all legitimate privacy inquiries within a reasonable timeframe, and no later than 45 days for verified CCPA requests.